How do I cancel my account?

Frequently Asked Questions
Forum Admin
Posts: 79
Joined: Wed Feb 04, 2009 12:42 pm

How do I cancel my account?

Postby Forum Admin » Tue Feb 10, 2009 11:33 am

You need to be a Billing Manager to cancel your ProtoShare account. Simply login to your account and in the dashboard, click the Billing Info tab. On the Billing screen, click the link, Cancel Account. You will then have the option of Suspending your account for $5.00 per month and have us store all your current projects, or you can fully Cancel your account.

**We cannot cancel an account based on an email request.
However, if your account is Suspended and you would like to cancel it completely, contact support[at]protoshare.com.
Last edited by Forum Admin on Mon Apr 12, 2010 3:33 pm, edited 1 time in total.
Reason: account tabs were re-named

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