Blinking screen

Is something not working the way you expect? Enter it here because someone else might have a similar issue.
ctorres
Posts: 6
Joined: Mon Sep 05, 2016 6:51 am

Blinking screen

Postby ctorres » Wed Sep 27, 2017 6:33 am

Hello.
I am new in the forum,
I started to have problems with the software, the specific issue happen when you make the scroll in the "Main Style Sheet" document (only in this screen), the screen start blinking and is too difficult found the specific style to change, this is not a problem of browser or the computer, because I taste in different browser and machine and always have the same problem. Some of you guys have the same issues or exist some topics in the forum to resolve this? I attached a gif to show the issue. Thanks in advance.
Attachments
proto.gif
proto.gif (224.68 KiB) Viewed 37662 times

Jamie Ramani
Posts: 7
Joined: Wed May 27, 2009 12:37 pm

Re: Blinking screen

Postby Jamie Ramani » Wed Sep 27, 2017 11:47 am

Hello! Does this happen on other projects with different content inside their Stylesheets?
Jamie Ramani
customerservice@protoshare.com
Site9, Inc. / Customer Support
blog.protoshare.com | twitter.com/protoshare

ctorres
Posts: 6
Joined: Mon Sep 05, 2016 6:51 am

Re: Blinking screen

Postby ctorres » Thu Sep 28, 2017 7:45 am

Hello,
No this only happening in that sprite sheet "Main Style Sheet" in Protoshare.
In other style sheet or in other software don't have this problem.
If you test this document in another browser like Firefox, Safari has the same blinking behavior.
The thing is when we start to work one year ago with Protoshare we haven't this problem like now.
Thanks.

ctorres
Posts: 6
Joined: Mon Sep 05, 2016 6:51 am

Re: Blinking screen

Postby ctorres » Thu Sep 28, 2017 10:14 am

Yes in all other projects the same "Main Style Sheet" document have the blinking problems.

Jamie Ramani
Posts: 7
Joined: Wed May 27, 2009 12:37 pm

Re: Blinking screen

Postby Jamie Ramani » Thu Sep 28, 2017 10:39 am

We were able to reproduce this issue and our engineers are investigating it.
Jamie Ramani
customerservice@protoshare.com
Site9, Inc. / Customer Support
blog.protoshare.com | twitter.com/protoshare

ctorres
Posts: 6
Joined: Mon Sep 05, 2016 6:51 am

Re: Blinking screen

Postby ctorres » Fri Sep 29, 2017 7:29 am

Thanks for the help.
Maybe that happens only in the biggest stylesheet. Right now I am working in outside document in other software like Brackets to continue with my work.

ctorres
Posts: 6
Joined: Mon Sep 05, 2016 6:51 am

Re: Blinking screen

Postby ctorres » Thu Oct 05, 2017 7:36 am

Hello.
Any update for this problem? thanks for the help.

Jamie Ramani
Posts: 7
Joined: Wed May 27, 2009 12:37 pm

Re: Blinking screen

Postby Jamie Ramani » Mon Oct 09, 2017 9:32 am

We've released an update that resolves the blinking screen issue. Please let us know if you happen to encounter it again.
Jamie Ramani
customerservice@protoshare.com
Site9, Inc. / Customer Support
blog.protoshare.com | twitter.com/protoshare

ctorres
Posts: 6
Joined: Mon Sep 05, 2016 6:51 am

Re: Blinking screen

Postby ctorres » Tue Oct 10, 2017 11:40 am

Thanks, now work fine.


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