Assigning roles

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Posts: 3
Joined: Sun Dec 13, 2015 5:49 pm

Assigning roles

Postby aarorei » Tue Dec 15, 2015 10:06 am

I have a business account but I am unable to change role assignments. I want to change someone from a reviewer to a PM. Screen grab of alert box attached.

Screen Shot 2015-12-15 at 11.31.02 AM.png
Screen Shot 2015-12-15 at 11.31.02 AM.png (20.24 KiB) Viewed 23138 times

Nick Jennings
Posts: 165
Joined: Mon May 14, 2012 12:06 pm

Re: Assigning roles

Postby Nick Jennings » Mon Dec 21, 2015 1:19 pm

Hi Aaron,

The only time you will see this message is if there are not enough Editor seats (any roles higher than Reviewer will count as an Editor) or there are currently more Editors on the account than your plan allows. You will want to make sure you have enough seats to cover the change. Hopefully you have figured it out, but please let us know if you are still running into the issue.
Nick Jennings
Site9, Inc. / Customer Support |

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