Slow, slow page loads

Is something not working the way you expect? Enter it here because someone else might have a similar issue.
jasonk
Posts: 9
Joined: Thu Mar 28, 2013 4:18 pm

Slow, slow page loads

Postby jasonk » Fri Jun 14, 2013 9:52 am

Is anyone experiencing excruciatingly long page loads? Ever since the last update I've been getting 10-15 second load times whenever I'm switching pages. It doesn't matter whether it's in Safari or Chrome, and my connection for everything else seems fine.

Nick Jennings
Posts: 165
Joined: Mon May 14, 2012 12:06 pm

Re: Slow, slow page loads

Postby Nick Jennings » Mon Jun 17, 2013 10:53 am

Hi Jason,

We haven't noticed or had anyone report about any long load times. Does it happen to only one or all of your projects? Also, does it happen both the Editor and Review?

You can also try clearing your browser's cache to see if it helps. It may be possible that stale data from the previous update is causing the slow down.

If you let us know the details via Live Chat, we can jump into your account and see if we encounter the issue.


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